Meet Our Team

Professional Staff
All Occasions Event Rental is nationally recognized as having the highest number of Certified Event Rental Professionals (CERP) of any rental company in the United States and Canada, with nearly 100% of our event consultant and service staff earning this designation. Plus, the majority of our consultant and service team members have 10 years or more in the event rental business. All this translates to top-notch service for you.

Here are some members of the AO team you might meet when you contact us about your next event:

CERP Certified

Elizabeth Wilson, CERP


Elizabeth Wilson has filled many roles in the All Occasions team over the years. Her experience also includes work with an event rental firm in Texas. She currently serves on a national committee of the American Rental Association (ARA) and earned CERP designation in 2009. "Being involved in the event rental business at the local and national levels is both rewarding and challenging, and helps me keep our company on top of trends in service and products." 

CERP Certified

Tommy Wilson, CERP

Director of Event Services

With All Occasions since 2002, Tommy is an expert in tenting and leads the team responsible for making sure events are set correctly and on time. Tommy's previous experience in the rental business coupled with his CERP designation make him a valuable member of the All Occasions team. "I get satisfaction out of working with our team to pull together all the details so that an event exceeds our customer's expectations!"

Matthew Brown

Director of Operations

Matthew started at All Occasions in 2016 as the Assistant General Manager and was later promoted to Director of Operations in 2017. He brings with him over twenty years of experience and knowledge in the events industry, particularly the catering sector with ten years as the General Manager of Funky's Catering. Matthew has a Bachelor of Business Administration degree in Economics from the University of Cincinnati and is working towards his CERP designation. 

Amy Otte

General Manager, Louisville

Amy joined All Occasions in 2018 as an Event Consultant and was promoted to General Manager of the Louisville location in 2019. She brings with her over 22 years of experience in catering and hospitality sales. She is a Louisville native with a Bachelor of Science in Communication from the University of Louisville. She is currently working towards getting her CERP designation. “My focus and passion for events is client driven: Planning, detailing and execution with them all lead to the winning combination of making exceptional events come to life!”

CERP Certified

Joanne Kelly, CERP

Customer Service Manager

Joanne started with All Occasions in 2011 as an Event Consultant and was promoted to Customer Service Manager in 2016. She brings 12 years of customer service experience to the position and received her CERP designation in 2012. "I take great pride in going the extra mile to provide exceptional service and helping our customers with the details that add a special touch to their event. My goal is to make the AO experience an easy one so that the customer can focus on enjoying their celebration."

CERP Certified

Rachael Fritsch, CERP

Event Consultant - Cincinnati

Rachael joined All Occasions as an Event Consultant in 2017. She is a Certified Wedding & Event Planner and earned her Bachelor’s degree from Belhaven University. Rachael also brings arts administration experience from numerous non-profit organizations to the team. “I absolutely love helping clients bring their event vision to life. With endless design possibilities, I enjoy seeing the unique details each event presents.”

CERP Certified

Kristen Hinton, CERP

Senior Event Consultant - Cincinnati

Kristen joined All Occasions as an Event Consultant in 2008. She brings experience from both a local charity and public relations firm to her position. She is a member of the local Cincinnati Chapter of ILEA. Kristen has a degree from the Scripps College of Communication at Ohio University and earned her CERP designation in 2009. "I love helping customers in our design center and enjoy the wide variety of events we help to create." 

CERP Certified

Tracy McIntosh, CERP

Event Consultant - Cincinnati

Tracy started with  All Occasions as an Event Consultant in 2016.  She brings with her 15 years of customer service experience in the events industry. Tracy’s background has focused on catering and event planning for both corporate and personal functions. “I love being able to help enhance and bring to life the vision our customers have for all types of occasions. Each one should be a memorable celebration, and it is exhilarating to be a part of so many unique events. I strive to not only go above and beyond with customer service, but to also make the journey a positive, enjoyable one. ”

CERP Certified

Brittany Tabler, CERP

Event Consultant - Cincinnati

Brittany joined All Occasions as an Event Consultant in 2016. She brings with her three years of experience in both catering sales and event planning. Brittany has a Tourism, Hospitality, and Event Management degree from Indiana University Bloomington and is originally from Orange County, California. She serves as the Director of Membership for the local Cincinnati Chapter of ILEA. "My absolute passion is to assist customers in creating their events, whether big or small, and working through the details to make their events truly unforgettable. I always strive to exceed every customer's expectations and hopefully work with them again on their future special events.”

CERP Certified

Jenn Mercer, CERP

Inventory Manager

Jenn joined the All Occasions team as an Event Consultant in March 2014 and was promoted to Inventory Manager in November 2014. She has a Bachelor's degree in Communications and Marketing as well as previous experiences in customer service and sales. She obtained her CERP designation in 2014. 

Cindy Wilson

Executive Assistant

Cindy started as the Administrative Assistant for the All Occasions team in 2015 and was promoted to Executive Assistant in 2018. She brings with her over fifteen years of experience in customer service, primarily in the service industry. She earned her Bachelor of Science in Psychology from Indiana Wesleyan University in 2018. 

Sheryl Barker


Sheryl has served as the All Occasions accountant since 2007. She has a Bachelor of Science in Accounting from Indiana Wesleyan University and welcomes customer inquiries on billing concerns.

Simon Heidrich

Tenting Manager

CERP Certified

Ben Fiehrer, CERP

Tent and Event Crew Leader

CERP Certified

Will Noble, CERP

Tent and Event Crew Leader

Seth Barnes

Transportation Manager

Seth joined the All Occasions team in January 2019 as the Transportation Manager. Prior to that, he worked as a Captain and Operations Manager of Funky’s Catering for seven years. He graduated from Savannah College of Art and Design with a Bachelor of Fine Arts degree. He will soon begin working towards his CERP designation.  

CERP Certified

Eric Easterling, CERP

Senior Delivery Service Representative

Kevin Fitzpatrick

Senior Training Delivery Service Representative

Chris Jackson

Dock Supervisor

Stephen May

Delivery Service Representative - Louisville

To contact All Occasions Event Rental's customer service group, click here.